Legal
Privacy Policy
Last updated: 29 July 2026
1. Who we are
Faces by Lucy Mae ("we", "us", "our") is a sole trader business providing bridal and occasion makeup services across Hertfordshire, UK. For the purposes of data protection law, Lucy Mae is the data controller responsible for your personal data. You can contact us at 07538 376747.
2. What data we collect
When you use our contact form, we collect the information you choose to provide, which may include:
- Your name
- Your phone number
- The content of your message
We do not use cookies or any analytics/tracking technology on this website.
3. How we use your data
We use the information you submit solely to respond to your enquiry, arrange bookings, and provide our makeup services to you.
4. Formspree, our contact form provider
Our contact form is powered by Formspree, a third-party form processing service. When you submit the contact form, your submitted data is transmitted to and processed by Formspree in order to deliver your enquiry to us by email. Formspree acts as a data processor on our behalf. You can read Formspree's own privacy policy at formspree.io/legal/privacy-policy.
5. Lawful basis for processing
We process your data based on your consent (by submitting the form) and our legitimate interest in responding to enquiries and providing the services you've requested.
6. How long we keep your data
We retain enquiry and booking-related data only for as long as reasonably necessary to respond to your enquiry, fulfil any booking, and meet any legal or accounting obligations, after which it is deleted.
7. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we use your data
- Withdraw consent at any time
To exercise any of these rights, contact us at 07538 376747.
8. Data sharing
We do not sell or share your personal data with third parties, other than Formspree as described above, which is necessary to operate our contact form.
9. Cookies
This website does not currently use cookies or tracking technologies. If this changes in future (for example, if analytics are added), this policy will be updated accordingly.
10. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
11. Contact us
If you have any questions about this privacy policy or how your data is handled, please contact us at 07538 376747.